Terms and condition

Order Procedure
Please make sure the e-mail address you provide to us is correct and your mailbox is in proper working order. All order confirmations are sent to that e-mail address.
Any contracts or agreements formed between you and us by means of this web site shall be governed and construed according to English law and any disputes or proceedings shall be subject to the exclusive jurisdiction of the English courts.

Please note in particular that:

1. No orders shall be accepted from persons under the age of 18
2. While we try to ensure that all details (including prices) displayed on this web site are correct and up to date, we cannot be held responsible for their accuracy. You must ensure that, prior to placing an order, you have checked all relevant details about the products you have selected as their relevant details may have changed since you last visited this online store.
3. All products displayed on this web site are subject to availability.
4. All prices are inclusive of UK VAT (but do not include delivery charges).
5. Your payment card will be debited immediately. We accept all major credit and debit cards (no minimum) and use a secure payment system Protx and PayPal.
6. No statement on this online store site shall be deemed to affect the statutory rights of a consumer which cannot be excluded or restricted by law

Delivery Methods: We dispatch our products by UK 1st class or parcel post. We aim to process your order as swiftly and efficiently as possible. As cufflinks are hand finished and, in some cases, made to order, we normally dispatch orders within 7 working days after your order is received, with delivery the following working day for UK orders. Orders to other countries will take longer.


Returns Procedure: We make every effort to ensure products arrive in perfect condition. However, in the event of a product not being delivered within 15 working days from the dispatch date (Saturdays and Sundays not included), please advise us. If a product arrives damaged in any way, customers should contact us within 3 days of receipt and return the package within 7 days. PLEASE OBTAIN A CERTIFICATE OF POSTING FROM THE POST/MAIL OFFICE OR COURIER. We will either send a replacement product or, if this is impossible, a full refund, upon confirmation that the damaged items have been returned.